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Information Technology

In a market where advanced technologies, empowered customers and new business models are rapidly changing the business landscape, there is an unprecedented opportunity for SMEs to deliver new value and products to their customers. While your main focus is on creating user-centric services and products, you have to also ensure that the smaller yet important tasks and functions such as product testing, developing training manuals, customer support for products, or managing and maintaining user reports fall in place seamlessly. Deploying optimal resources to keep your product cost-effective is the need of the hour.

We, at GetFriday Ace, with our deep technological expertise and industry insights, can deliver the right combination of resources to align your IT and business objectives. We imbibe the right solutions to co-exist with your business processes; right from handling tools such as Zendesk or maintaining product databases and reports, to more specialized and vital functions such as UET and UAT testing for your products or product training for your customers. So however basic or complex your requirements are, Ace can help you reap the rewards of an innovative and collaborative outsourcing partnership.

  • Outsourced Support for Products / Apps (Helpdesk, Trouble tickets, Level 1 support, After business hours support)
  • Bids (Identifying leads, Managing RFQ / RFP)
  • Website Management (Web admin, Maintaining databases)
  • Testing (UET, UAT testing)
  • Data (Information extraction, Online data captures, Data migration)
  • Training Support (User guides, Manuals, User training sessions)
  • Admin Support (Reports, Presentation, Invoices, Expense statements)
Interested? Contact Us
Specialization
Tools:
Zendesk , helpdesk, GoToMeeting, WebEx
Don't find something? askus
  • Testimonials

  • It works and it works very well! Thank you very much for your help, I could never have done this on my own.
    Sacha Horowitz
    Owner
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  • 7 Steps to Outsource

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